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Golden Holidays is one of the leading Wholesaler Tour Operators in the Middle East. With a Headquarter in Lebanon, and a branch in Syria, and affiliated partners in Jordan, we provide a wide range of tourist services in the nominated countries including, ready made packages, tailor made programs, hotel bookings, sightseeing, excursions, tours & transfers. We are your gate to Lebanon & your way to Middle East. "Ahlan Wa Sahlan Bikom" . |
Who we are?
Since 1997, Golden Holidays has acquired a solid reputation as a leading Wholesaler tour operator in Lebanon and the Middle East. Our commitment to quality, creativity, and professionalism in all our services has given us a reputation that has continued to grow over the last 10 years.
We developed our business and our knowledge through our offices in the Middle East. With our headquarter in Lebanon and a branch in Syria, and with some affiliated agencies in Jordan, we cover the whole region with our services.
What we do?
In Lebanon, Golden Holidays' different departments offer a wide variety of services to all Tourists such as:
• Hotel Accommodation
• Congress & Seminars
• Trips and tours in Lebanon
• Combined Packages to Syria & Jordan and other regional countries.
• Trips "à la Carte" made just to fit your expectations
• Special Honey Moon Trips
• Incentives & event organization
Our Team
Professional staff with excellent reputation for personal services, quality and value through extensive research and a comprehensive database backed up by 15 years of experience in the travel industry.
Our Team is carefully chosen from graduate caliber, multi lingual, dynamic interpersonal skills, experienced in travel and customer friendly.
The Team members include staff fluent in English, French, Russian, German, Italian and Arabic. They go through regular training and mentoring to ensure a level of service ahead of others.
Our Partners
• Tour Managers:
Each one of them is specialized in a certain market. He or she speaks your language, understand your concerns, and listen with interest to your special needs. The Tour Manager is your experienced and reliable partner who can make creative suggestions and mobilize the resources needed to match your client’s requirements and meet their expectations.
• Operation Staff:
Operations staff put their talent to work for your FIT clients, giving their individuals tour schedules and transportation arrangements the same careful attention as our groups.
• Tourist Guides:
So many of our clients return to book their next tour around the schedule of their favorite guide. This is an evidence of the professionalism with which those guides are chosen and trained. Our guides are constantly given refresher courses to keep ahead on the latest development and studies on various antiquities sites, which they will no doubt share with your tours.
• Customer Services Staff:
The personal touch to keep your clients happy.
The personal individual touch is central to our philosophy even when traveling as part of large group. The message that is always delivered to every customer is “you are special”.
• Administration staff:
All the members of Golden Holidays have a tradition of providing professional service. They provide support to our clients and other teams in terms of facilities and gaudiness needed for smooth operations. They maintain close contact with our partners around the world, represent Golden Holidays in travel industry events and help new tour operators discover the wonders of the Middle East.
• Accounting Staff:
Rest assured that our fully computerized accounting system will provide you with up-to-date statements and billings that are easy to read and understand quickly and painlessly.
• 24 Hour hotline:
This is a line that is manned by a capable member of the operations team. You can contact him- her at any time and from anywhere in emergency or should there be any problems during the tour. We will deal with the issue immediately by coordination with the rest of the Golden Holidays Team and our representatives.
